Privacy Policy

This Privacy Policy explains how LinguaNest processes personal data in connection with its language courses, tutoring services, website use, and related communications. It applies to inquiries, enrolment, placement, course delivery, and other interactions with the site and the center.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Privacy Contact

Contact Information

Email contact

[email protected]

Telephone contact

+90 501 088 81 55

Postal address

Çarşı Caddesi 46, 48300, Fethiye, Mugla

Privacy contact

[email protected]

Data category

Data We Collect

We may process identification and contact details, course inquiry information, level screening results, timetable preferences, enrolment records, attendance information, payment-related records, and communications sent through our website or other booking methods. Where needed for course administration, we may also process information about learning level, group placement, and progress review notes.

The categories collected depend on whether a person makes an inquiry, enrols, or attends a course.

Collection source

How We Collect Data

We collect personal data directly from users when they contact us, request a course, complete a form, book by phone, email, or visit the center, or take part in placement and progress activities. We may also receive limited data from payment providers, communication tools, and internal records created during course administration.

Information comes mainly from direct submissions and from routine use of our services.

Cookie type

Cookies We Use

Our website may use essential cookies to support security and core functionality, preference cookies to remember basic settings, and limited analytics cookies to understand general site use. Cookie categories may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is needed for the operation of the site and related services.

We use only standard categories needed for site operation and basic measurement.

User control

Cookie Controls

Users may manage cookies through their browser controls and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions. We do not rely on cookie settings to override legal or operational requirements for processing necessary data.

Browser settings can usually limit or remove cookies, but some site functions may be affected.

01 · Purpose

Purposes of Processing

We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited data to improve service administration and handle disputes or security issues.

Processing is limited to operational needs, course administration, and compliance.

02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, communication and hosting providers, IT support services, and other operational partners that help us run the website and manage course administration. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the data needed to perform their assigned tasks.

03 · Legal basis

Legal Disclosures

Personal data may be shared with public authorities, courts, or other official bodies when disclosure is required by law, regulation, or a valid legal process. We may also disclose information to protect our rights, users, staff, or the security of our services where permitted by law.

We disclose information only where a legal duty or lawful request requires it.

User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing activities. Where processing is based on consent, that consent may be withdrawn for future processing without affecting prior lawful use.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To exercise a privacy right, a person should send a clear request describing the data or activity concerned and provide enough information for us to verify the request. We may ask for additional details if needed to protect confidentiality and prevent unauthorized disclosure.

Requests are handled after reasonable verification of identity and scope.

Data Retention

Retention of Data

Personal data is retained for the period necessary to manage inquiries, enrolment, course delivery, accounting, dispute handling, and legal compliance. When the relevant purpose ends, data is deleted, anonymized, or archived in a restricted form where retention is still required by law or for legitimate recordkeeping.

We keep data only for as long as it is needed for the relevant purpose or legal obligation.

Policy Updates

Changes to This Policy

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is published unless a later effective date is stated.

We review this notice when our practices or legal obligations change.